Job Description
Al-Rushd Independent Online School is a leading online education provider dedicated to delivering high-quality, faith-based learning for students. We pride ourselves on fostering a supportive and engaging virtual environment that ensures every child receives a well-rounded education.
Job Description
We are looking for a dedicated Administrator to be the first point of contact for parents interested in enrolling their children in our online school. You will play a crucial role in providing accurate information, addressing concerns, and ensuring a smooth admissions process. Your role will be to make parents feel confident in their decision to join our school community.
Key Responsibilities:
- Engage with Prospective Parents: Respond to inquiries via phone, email, and online meetings, providing clear and informative answers about our school.
- Explain Admissions Process: Guide parents through the enrolment steps, ensuring all required documents and procedures are completed efficiently.
- Promote Our School: Highlight the benefits of online learning, our curriculum, and our supportive learning environment to encourage enrolment.
- Address Concerns: Handle any questions regarding tuition, curriculum, extracurricular activities, and how online learning works.
- Maintain Records: Keep track of admissions inquiries, follow up with parents, and update records using our CRM system.
- Multitask Effectively: Handle multiple inquiries at once while maintaining a high level of professionalism and accuracy.
- Collaborate with Teams: Work closely with the academic and administrative teams to ensure a seamless onboarding experience for new students.
Requirements:
- Experience in Admissions or Customer Service (preferably in an educational setting).
- Excellent Communication Skills – Must be able to confidently speak with parents and provide clear, reassuring answers.
- Strong Organizational Skills – Ability to manage multiple inquiries and follow-ups efficiently.
- Ability to Work Independently – Comfortable working remotely and managing tasks with minimal supervision.
- Tech-Savvy – Familiar with Microsoft Office, CRM systems, and video conferencing tools (Zoom, Teams, etc.).
Passion for Education – A genuine interest in helping parents and students find the best educational fit.
Benefits:
- Flexible part-time or full-time options.
- Opportunity to be part of a growing, innovative online education provider.
- Supportive team and professional development opportunities.
If you are passionate about education and have the skills to engage with parents effectively, we would love to hear from you!